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we-press.com reserve the rights to disclose any contents or other electronic communication: (i) to satisfy legal, ordinance or Government requirements (ii) if such disclosure is essential or appropriate for the operation of we-press.com (iii) to protect the rights and properties of the users and providers of we-press.com. we-press.com reserves the right to ban any actions, information or contents that are regarded as illegal or detrimental to we-press.com users, we-press.com communities and the rights of we-press.com and third parties. Although we-press.com reserves such rights, it does not guarantee immediate removal of questionable contents.
we-press.com shall not be held responsible or liable for any direct or indirect loss or damages caused or alleged to have been caused by your use of, or reliance on, any content, goods or services available on we-press.com. Any concerns regarding such websites should be directed to its responsible site administrator or webmaster.
Once the order has been confirmed, the book will be shipped in 3 working days ; pre-order book will also be shipped in 3 working days after the official launch date. (Working days : Monday to Friday, not including weekend and public holiday). The delivery time and customs processing time are also not included.
Local orders are shipped using Hong Kong Post or SF Express. Residential surcharge will be applied on shipment delivered to residential address, courier will charged additional HK$20 on each order.
International orders are shipped using Hong Kong Post. For postal orders, the packages are handed off to your country’s postal service for “door-to-door” delivery. Due to customs processing, some packages may be delayed delivery. Actual delivery time can be obtained from your local postal service.
Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer. When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders. When goods are not shipped domestically (within your country) or within a single customs union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
we-press.com accept Visa, MasterCard, American Express, Alipay and Paypal. We use our best endeavour to ensure safe credit card transaction online. When a customer makes an order, it is necessary for we-press.com to collect his/her name, email address, mailing address, credit card number and its expiry date in order to process and complete the order. On its secure server, we-press.com deploys an advanced encryption technique, The Secure Sockets Layer (SSL), to encrypt its customers' data. No one is allowed to access these data without permission. In addition, the order shall go through multiple layers of verification by the credit card centre.
we-press.com will not accept any changes once the order has been confirmed.
User can contact us within 5 days if any received item is found broken, damaged or having the following problems, we will arrange a refund immediately.
Printing & binding error: including wrong pagination, up-side-down printing, reverse pagination, missing pages or incorrect position.
Delivery error: mistakes made by Remnant Footsteps Bookstore on the delivery process (excluding the mistakes made by post office or delivery companies), such that you cannot receive the ordered books.